Technical Program Manager, Software Delivery & Operations
Core
Drive initiatives to improve developer experience, software quality, and operational excellence through better systems, smarter processes, and strategic use of AI for Sonos software development teams.
Role type
Technical Program Manager (Software Delivery & Operations)
Builds
Shared platforms, tools, and processes enabling efficient and secure software delivery across cloud, mobile, web, and embedded platforms.
Domain
Software Engineering / Platform Engineering / Developer Productivity
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Technical program and project management, Engineering operations, CI/CD, DevSecOps, Engineering tooling configuration (GitHub Actions, Jira, Confluence, Jenkins), AI-assisted development (Copilot, Claude Code, ChatGPT, Gemini, Cursor), Cross-functional stakeholder coordination, Operational metrics (DORA, SPACE)
Preferred skills
Developer experience focus, Platform engineering knowledge, Cloud/mobile/web/embedded environment familiarity, Technical program leadership growth
Technologies
Jira, GitHub, Confluence, Jenkins, AWS, GitHub Actions, Claude Code, GitHub Copilot, OpenAI Codex, ChatGPT, Google Gemini, Cursor
Responsibilities
Support planning cadences and cross-functional coordination, Maintain work tracking and reporting systems, Build workflow automations using APIs and AI tools, Contribute to engineering metrics and operational reporting frameworks
Seniority
Mid-level (3-7 years), hands-on IC