Seasonal CLUB Customer Service
Core
Seasonal CLUB Customer Service Outfitter providing world-class customer service, promoting CLUB membership, and executing account servicing processes for Bass Pro Shops & Cabela's guests.
Role type
Seasonal retail customer service representative (membership focus)
Builds
CLUB membership acquisition and activation, retail sales, and customer experience programs
Domain
Retail / Outdoor recreation / Membership services
Deliverable
product features
Required skills
Customer service, sales, product demonstration, payment processing, inventory management, regulatory compliance, peer coaching
Preferred skills
Adaptability, self-motivation, initiative
Technologies
POS systems, membership management software
Responsibilities
Greet customers and promote CLUB membership, execute CLUB operational and compliance programs, demonstrate products, maintain CLUB inventory and booth organization, process payments and applications, provide daily feedback and reports, offer peer coaching and support, assist in store areas based on business need