Teammate Success Coach
Core
Provides direct, one-on-one wraparound support to frontline teammates to address barriers impacting employment stability and retention.
Role type
Frontline employee success coach
Builds
Individualized support plans and connections to internal/external resources
Domain
Healthcare workforce development
Deliverable
client delivery
Required skills
barrier reduction strategies, wraparound services navigation, needs assessment, crisis response, case management, career goal setting
Preferred skills
workforce development background, social services experience, education/student support experience
Technologies
Microsoft Office Suite, virtual meeting tools
Responsibilities
Conduct regular coaching sessions to address personal, financial, and transportation barriers; assess needs and develop individualized support plans; respond to emergent situations and connect teammates to resources; maintain accurate case documentation; partner with site leaders to remove barriers; support onboarding and career pathway exploration.