Phone Operator - Part-Time
Core
Front-desk support role handling phone calls, customer inquiries, and clerical tasks to ensure a pleasant shopping experience.
Role type
Part-time front-desk operator
Builds
Customer service interactions and administrative support for store operations
Domain
Retail
Deliverable
product features
Required skills
Phone call handling, customer service, clerical filing, POS system operation, PBX system operation, basic math for discounts and change
Preferred skills
Knowledge of store layout and product lines, familiarity with advertised sales and events
Responsibilities
Answer and direct incoming phone calls, handle customer and associate questions, distribute applications, coordinate management appointments, maintain bulletin boards and post schedules, keep work area clean and stocked
Seniority
Entry-level, part-time