Customer Relations Associate
Core
Front-line retail associate providing customer service, handling returns, and selling hunting/fishing licenses at a specialty outdoor store.
Role type
Customer Relations Associate (Retail)
Builds
In-store customer experiences and sales for Bass Pro Shops/Cabela's
Domain
Retail (Outdoor/Hunting & Fishing)
Deliverable
product features
Required skills
Customer greeting, merchandise handling, returns processing, point-of-sale operation, basic math, product knowledge, license sales
Preferred skills
Knowledge of advertised sales, incentive program administration, membership promotion
Responsibilities
Greet customers and assist with buying decisions, process merchandise returns and refunds, secure firearms with trigger locks, check in vendor representatives, sell hunting and fishing licenses, maintain store cleanliness and stock levels