Assistant General Manager
Core
Assists the General Manager in managing store merchandising, operations, inventory control, and customer service for a high-volume retail environment.
Role type
Assistant General Manager (Retail Operations)
Builds
Retail store operations and customer experiences
Domain
Retail / Big Box
Deliverable
product features
Required skills
Store operations management, inventory control, financial efficiency, team supervision, customer service leadership, sales plan execution, payroll management, safety compliance, data analysis, PC-based management systems proficiency
Preferred skills
Servant leadership, problem-solving, interpersonal skills, adaptability
Technologies
Electronic point of sale systems, inventory management systems, spreadsheets
Responsibilities
Supervise receiving, customer service, maintenance, and sales departments; manage store opening/closing and assume full store responsibility when GM is absent; implement marketing initiatives and maintain planograms; audit financial reports and control cash management; hire, train, coach, and evaluate associates; analyze customer and business analytics to drive goals; maintain a safe and organized store environment.
Seniority
Mid-Senior, hands-on IC