CLUB Customer Service Associate
Core
Provide world-class customer service and promote Bass Pro Shops & Cabela's CLUB membership at the retail store.
Role type
Customer Service Associate (Membership Sales)
Builds
CLUB membership accounts and retail sales
Domain
Retail / Outdoor recreation
Deliverable
product features
Required skills
Customer service, sales, payment processing, inventory management, regulatory compliance
Preferred skills
Peer coaching, adaptability, self-motivation
Technologies
POS systems, membership management software
Responsibilities
Greet customers and promote CLUB membership, process payments and applications, maintain CLUB inventory and booth organization, provide peer coaching and support, report daily metrics
Seniority
Entry-level, individual contributor
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