PATIENT ACCOUNT REP I
Core
Process insurance balance patient claims, resolve unpaid/denied accounts, and handle payer follow-up for Stanford Health Care.
Role type
entry-level patient account representative (billing operations)
Builds
patient financial services operations for a healthcare system
Domain
healthcare + medical billing
Required skills
accounts receivable collections, claims editing and submission, payment posting, batch reconciliation, credit balance review, retroactive eligibility verification, underpayment reconciliation, medical billing operations, medical terminology, payer landscape knowledge (Medicare/Medicaid/Workers'Comp/Commercial)
Preferred skills
Epic EHR proficiency, basic mathematics, prioritization
Technologies
Epic
Responsibilities
Respond to payer requests for documentation, field and distribute incoming correspondence, resolve work queues in Epic, perform printing and mailing functions, submit electronic/hardcopy claims, follow up on denials and underpayments
Seniority
Entry-level, supervised IC