Senior Clinical Systems Analyst - MyChart/EpicCareLink
Core
Senior Clinical Systems Analyst supporting core health system applications (Epic MyChart/EpicCareLink) to enable cost-effective, high-quality, efficient, and safe patient care.
Role type
Senior IC clinical systems analyst (Epic)
Builds
Epic modules, ancillary systems, and health system workflows
Domain
Healthcare IT / Electronic Health Records
Required skills
Epic module administration, Epic MyChart, EpicCareLink, Cache Programming, Epic Interconnect, software upgrade implementation, new software installation, workflow documentation, tier-2 incident support, cross-team coordination, system optimization, vendor collaboration, complex problem analysis, solution design
Preferred skills
2 major Epic upgrades or implementations experience
Technologies
Epic, MyChart, EpicCareLink, Cache Programming, Epic Interconnect, Microsoft Office
Responsibilities
Provide tier-2 support of application incidents including 24/7 on-call coverage; coordinate application support with IT teams including Infrastructure, Integration, and Reporting; implement changes using documented procedures; mentor junior staff to document workflows; lead small to medium complexity new software installations and enhancement requests; research issues and produce solution options for complex matters; facilitate cross-team meetings and maintain records.
Seniority
Senior, hands-on IC