Clinical Systems Analyst - MyChart
Core
Provide tier-2 support, monitoring, and implementation for Epic and ancillary health system applications to enable safe and efficient patient care.
Role type
Mid-level clinical systems analyst (Epic)
Builds
Health system applications and workflows
Domain
Healthcare / Electronic Health Records
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Epic module knowledge, application incident diagnosis, workflow design, requirements analysis, test case development, data analysis, stakeholder liaison
Preferred skills
EPIC certification, mentorship of junior staff
Technologies
Epic, Microsoft Office
Responsibilities
Provide tier-2 support for application incidents including 24/7 on-call coverage; monitor applications in production; lead small to medium complexity software upgrades; modify tables and master files; mentor junior staff on workflow documentation; assist in developing requirements and test cases
Seniority
Mid-level, hands-on IC