MDP Customer Support Technician
Core
Performs standard Tier I procedures including wafer measurement, preventative maintenance, wet cleans, and kit management for semiconductor equipment.
Role type
hands-on IC customer support technician (physical/clinical work)
Builds
maintains and services semiconductor manufacturing equipment
Domain
semiconductor equipment maintenance and support
Deliverable
physical/clinical work
Required skills
wafer measurement, preventative maintenance, wet cleans, kit disassembly and rebuilding, diagnostic techniques, use of test equipment, basic troubleshooting, safety compliance, clean room procedures, PPE usage, lifting up to 35 lbs, color distinction, working in noisy environments, use of hand and power tools
Preferred skills
knowledge management systems usage, IP guidelines adherence, customer representation
Technologies
test equipment, hand tools, power tools, clean room environment
Responsibilities
Perform standard Tier I procedures including wafer measurement; Perform preventative maintenance and wet cleans independently; Disassemble, clean and rebuild kits; Diagnose and resolve basic technical problems; Comply with all safety procedures and clean room protocols