Customer engineer
Core
Install, maintain, and upgrade semiconductor equipment for customers using digital analytics and basic diagnostic techniques.
Role type
Field Service Engineer (Customer Engineer)
Builds
Semiconductor manufacturing equipment (electrical, vacuum, mechanical, plasma, hydraulic, gas systems)
Domain
Semiconductor manufacturing / Materials science
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
electrical and mechanical schematics interpretation, basic diagnostic techniques, preventative and corrective maintenance, hand tools usage, digital multimeters, Microsoft Office basics, valid driver's license
Preferred skills
Plasma Etch knowledge, 2–4 years of field service experience
Technologies
digital analytics tools, electrical systems, vacuum systems, plasma systems, hydraulic systems, gas systems
Responsibilities
Collaborate with Senior Field Service Engineers on equipment installation and upgrades; troubleshoot technical issues using digital analytics; perform maintenance on various system types; coordinate directly with customers to ensure smooth operations
Seniority
Junior to Mid-level, hands-on IC