Global Software Engineer II
Core
Resolve moderate complexity software application and system issues for Applied Materials' semiconductor equipment, providing customer support and developing feature documentation.
Role type
Mid-level IC software engineer (customer support & field engineering)
Builds
Equipment software applications and systems for semiconductor manufacturing
Domain
Semiconductor equipment / Materials science
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Software troubleshooting, system analysis, customer support, software change management, feature documentation, technical training
Preferred skills
None stated
Technologies
None stated
Responsibilities
Analyze and resolve equipment software application and systems issues; Provide customer software support via ticketing system; Create and verify Software Change Notifications and Key Feature Procedures; Develop customer-focused feature documentation; Participate in software specification and design reviews; Assist in training junior engineers
Seniority
Mid-level, hands-on IC