Global Software Support Engineer
Core
Resolve low-complexity equipment software application and systems issues for semiconductor manufacturing tools via ticketing systems and assist field engineers with analysis.
Role type
Junior IC software support engineer (frontend/backend)
Builds
Semiconductor equipment software applications and systems
Domain
Semiconductor manufacturing equipment / Software engineering
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
HTML, CSS, TypeScript, JavaScript, C#, UI/UX design principles, object-oriented programming (OOP)
Preferred skills
DevOps practices, CI/CD, containerization, virtualization, cloud platforms, Python, relational databases, NoSQL databases
Technologies
HTML, CSS, TypeScript, JavaScript, C#, Docker, Azure, AWS, GCP, MySQL, MariaDB, MongoDB
Responsibilities
Resolve low-complexity software issues with supervision, provide customer support via ticketing system, assist field engineers in software issue analysis, take company-level trainings and certifications, familiarize with equipment software documentation and installation/upgrade instructions
Seniority
Junior, entry-level IC