Customer Engineer - C1 Senior
Core
Install, maintain, and upgrade semiconductor equipment while troubleshooting technical issues and coordinating directly with customers.
Role type
Senior Field Service Engineer (Customer Engineer)
Builds
Semiconductor manufacturing equipment and advanced display systems
Domain
Semiconductor equipment / Materials science
Required skills
mechanical aptitude, electrical and mechanical schematic interpretation, basic diagnostic techniques, preventative and corrective maintenance, hand tool usage, digital multimeter operation, written and verbal communication
Preferred skills
pneumatics, hydraulics, electronics, vacuum, thermodynamics knowledge, 1–2 years of customer/field service support experience
Technologies
Microsoft Excel, Word, PowerPoint
Responsibilities
Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment; Use digital analytics for troubleshooting; Apply basic diagnostic techniques to assess equipment and address technical issues; Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems; Coordinate and communicate directly with customers
Seniority
Entry-level (New College Grad)