[IT Customer Engineer] Tool Computing & Server Infrastructure for PDC
Core
Support computing infrastructure and server operations for semiconductor manufacturing equipment at customer sites.
Role type
Field Service Engineer (IT Infrastructure)
Builds
Stable production environments for semiconductor tool operations
Domain
Semiconductor manufacturing / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
IT troubleshooting, root cause analysis, Windows/Linux server administration, VMware virtualization, Kubernetes administration, network troubleshooting, enterprise storage administration, server hardware maintenance, system monitoring, log analysis
Preferred skills
Technical English proficiency, self-directed learning
Technologies
Windows, Linux, VMware, Kubernetes
Responsibilities
Troubleshoot and resolve computing infrastructure issues impacting semiconductor manufacturing equipment; Operate and maintain enterprise IT infrastructure environments including virtualization, container platforms, storage, and network systems; Perform system monitoring and preventive maintenance activities; Conduct root cause analysis and implement corrective and preventive actions; Provide technical support and guidance to engineering teams; Coordinate and communicate directly with customers to ensure smooth operations.
Seniority
Individual Contributor, Field Service
