Global Software Support Engineer II
Core
Resolve moderate complexity software application and system issues for Applied Materials' semiconductor and display manufacturing equipment.
Role type
Mid-level IC software support engineer
Builds
Equipment software applications and systems for chip and display manufacturers
Domain
Semiconductor manufacturing equipment / Materials engineering
Deliverable
client delivery
Required skills
software troubleshooting, ticketing system management, stakeholder communication, software change notification creation, feature documentation, equipment software specification review, junior engineer training
Preferred skills
none stated
Technologies
none stated
Responsibilities
Analyze and resolve equipment software application and systems issues; Provide customer software support via ticketing system; Create and verify Software Change Notifications and Key Feature Procedures; Develop customer-focused feature documentation; Participate in equipment software specification and design reviews; Assist in training junior engineers on product operation
Seniority
Mid-level, hands-on IC