Field Service/Customer Engineer II - Etch
Core
Install, maintain, and upgrade complex semiconductor and display manufacturing equipment at customer sites, serving as the direct liaison between Applied Materials and clients.
Role type
Field Service Engineer (Customer Engineer)
Builds
Semiconductor chips and advanced display panels
Domain
Semiconductor manufacturing / Materials engineering
Deliverable
physical/clinical work
Required skills
Preventative and corrective maintenance, electrical systems, vacuum systems, mechanical systems, plasma systems, hydraulic systems, gas systems, diagnostic techniques, startup activities, retrofits, knowledge management systems, safety procedures
Preferred skills
Multi-skilled capabilities, troubleshooting digital analytics, process issue resolution, customer relationship management
Technologies
Electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
Responsibilities
Perform startup activities through Tier II, complete quality repairs, follow checklists and procedures, perform most retrofits on equipment, apply diagnostic techniques, ensure full customer satisfaction, comply with safety procedures
Seniority
Mid-level, independent contributor