Software (Technical) Support Engineer II - (E2)
Core
Resolve moderate complexity software application and system issues for Applied Materials' semiconductor and display manufacturing equipment.
Role type
Software Support Engineer II (New College Grad)
Builds
Customer-focused software support and documentation for semiconductor/display equipment
Domain
Semiconductor manufacturing equipment / Materials engineering
Deliverable
client delivery
Required skills
software troubleshooting, ticketing system management, stakeholder communication, software change notification creation, feature documentation, equipment software specification review, junior engineer training
Preferred skills
none stated
Technologies
none stated
Responsibilities
Analyze and resolve equipment software application and systems issues of moderate complexity; Provide customer software support via ticketing system; Create and verify Software Change Notifications and Key Feature Procedures; Develop customer-focused feature documentation; Participate in equipment software specification and design reviews; Assist in training junior engineers on product operation
Seniority
Junior, entry-level IC