CareerPlan

Consumer Banking Experience Analyst II - Mortgage Origination Trainer

San Antonio, TX - One Frost, USFull-time2026-10-13 → 2026-11-12
Based in United States

Core

Conduct research to identify opportunities that improve processes and optimize the overall Consumer Banking experience, presenting findings and implementing operation enhancements.

Role type

Consumer Banking Experience Analyst II

Builds

Operational enhancements and process improvements for Consumer Banking

Domain

Banking / Consumer Finance

Deliverable

dashboards & analysis

Required skills

Consumer banking experience, banking product knowledge, analytical mindset, written and verbal communication, Microsoft applications proficiency

Responsibilities

Proactively communicate with higher levels of business to determine the effectiveness of current strategies and procedures; Independently conduct research to identify opportunities that improve processes; Recommend and implement enhancements that streamline operations