Pharmacy Assistant - 18-month Contract
Core
Performs specialty pharmacy support and operations activities across prescription intake, benefit verification, claims follow-up, prior authorization support, and fulfillment workflows.
Role type
Specialty pharmacy operations assistant
Builds
Prescription intake, benefit verification, claims follow-up, prior authorization support, and fulfillment workflows
Domain
Healthcare / Specialty Pharmacy
Required skills
Prescription intake processing, Benefit verification, Claims follow-up, Prior authorization support, Fulfillment workflows, Documentation management, Discrepancy resolution, Inventory tracking
Preferred skills
Pharmacy technician certification
Technologies
None stated
Responsibilities
Support specialty pharmacy workflows across prescription intake, benefit verification, claims follow-up, prior authorization support, and fulfillment activities. Coordinate required documentation and daily handoffs for prior authorization, clinical review, and related operational requests. Review claims, orders, refill activity, shipment details, and inventory information to identify routine discrepancies. Track backorders, substitutions, replenishment updates, and product availability issues. Document workflow activity, issue resolution steps, and required records accurately. Communicate workflow status, missing information, and routine operational issues to pharmacists, technicians, payers, service teams, and other approved contacts. Share standard process guidance with peers and newer team members.
Seniority
Mid-level, operational support