Pharmacy Assistant
Core
Supports specialty pharmacy workflows including prescription intake, benefit verification, claims follow-up, prior authorization support, and fulfillment activities.
Role type
Specialty pharmacy operations assistant
Builds
Prescription fulfillment and claims processing services for patients and providers
Domain
Healthcare / Specialty Pharmacy
Required skills
Claims processing, Prior authorization support, Prescription intake, Inventory management, Documentation, Workflow coordination
Preferred skills
Pharmacy technician certification, Healthcare operations experience
Responsibilities
Support specialty pharmacy workflows across prescription intake, benefit verification, claims follow-up, prior authorization support, and fulfillment activities; Coordinate required documentation and daily handoffs for prior authorization and clinical review; Review claims, orders, refill activity, shipment details, and inventory information to identify discrepancies; Track backorders, substitutions, replenishment updates, and product availability issues; Document workflow activity and issue resolution steps to maintain compliance; Communicate workflow status and operational issues to pharmacists, technicians, payers, and service teams; Share standard process guidance with peers and support updates to checklists and workflow notes.