Customer Support Technician
Core
Build, test, and maintain multimillion-dollar display and wafer fabrication equipment in a cleanroom environment to support semiconductor and display manufacturing.
Role type
Field service technician (hardware/equipment)
Builds
Semiconductor and display fabrication equipment
Domain
Semiconductor manufacturing / Materials engineering
Deliverable
physical/clinical work
Required skills
mechanical aptitude, electrical schematics interpretation, hand tools usage, digital multimeter operation, pneumatic/hydraulic/electronic/vacuum/thermodynamics knowledge, troubleshooting, quality verification, customer instruction
Preferred skills
experience with forklifts, heavy machinery operation, process improvement planning
Technologies
Microsoft Office suite (Excel, Word, PowerPoint)
Responsibilities
Plan daily work schedules for installation and maintenance; verify operational quality and perform periodic maintenance; instruct customers on system operation; troubleshoot process variations; execute start-up and service contract activities; track equipment performance and uptime.
Seniority
Junior, hands-on IC