Claims Administrator
Core
Process credit claims for shortages, damages, and discrepancies to protect the company from losses and ensure timely cash collections.
Role type
Claims Administrator
Builds
Credit claim logs, customer notifications, and system updates for inventory discrepancies
Domain
Healthcare logistics / Pharmaceutical distribution
Required skills
Credit control experience, Dynamics 365 Business Central, GDP knowledge, MS Excel/Word, numeracy, attention to detail
Preferred skills
Intermediate MS Outlook, ability to work unsupervised, strong interpersonal skills
Technologies
Dynamics 365 Business Central, MS Word, MS Excel, MS Outlook
Responsibilities
Collate and log daily claims for shortages, overages, and damages; investigate stock discrepancies and liaise with inventory; challenge customers for failed uplifts and unauthorized returns; update systems and client exceptions; raise claims with couriers for lost stock; assist in pricing scheme maintenance; ensure compliance with Health & Safety and GDP/GMP standards.
Seniority
Individual Contributor