Claims Administrator
Core
Process credit claims for shortages, damages, and returns to protect the company from losses and ensure timely cash collections.
Role type
Claims Administrator
Builds
Credit claim logs, customer notifications, and system updates for inventory discrepancies
Domain
Healthcare logistics and distribution
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Credit control experience, Dynamics 365 Business Central, Strong numeracy and literacy, MS Word/Excel/Outlook, GDP knowledge
Preferred skills
None stated
Technologies
Dynamics 365 Business Central, MS Word, MS Excel, MS Outlook
Responsibilities
Collate and log daily claims for shortages, overages, debits, damages, and uplifts; Investigate stock discrepancies and liaise with Inventory and Returns; Challenge customers for failed uplifts and outstanding notifications; Update systems to reflect claim progress and client exceptions; Raise claims with couriers for lost stock; Handle claims for faulty products or adverse events; Assist Credit Manager with claims processing.
Seniority
Individual Contributor