Lead Analyst - Software
Core
Production operations and Level 2/3 support for OneMain Auto applications, ensuring system stability and continuous improvement.
Role type
Senior IC production operations engineer (SRE)
Builds
Production stability and reliability for OneMain Auto applications
Domain
Financial services / Cloud infrastructure
Required skills
Windows Server administration, IIS hosting, Microsoft SQL Server troubleshooting, PowerShell scripting, Azure IaaS, networking fundamentals, incident response, root cause analysis, automation scripting, operational documentation
Preferred skills
SRE concepts (SLIs/SLOs), Infrastructure as Code, containerization (Docker/Kubernetes), CI/CD pipelines, observability platforms, regulated environment experience
Technologies
Windows Server, IIS, Microsoft SQL Server, Azure IaaS, PowerShell, Docker, Kubernetes, AKS
Responsibilities
Provide Level 2 production support and handle selected Level 3 issues; Troubleshoot production issues across Windows Server, IIS, SQL Server, and Azure; Develop and maintain PowerShell scripts for automation; Participate in on-call rotation for incident response; Collaborate with development, network, and security teams; Maintain operational documentation and runbooks
Seniority
Senior, hands-on IC