Second Service Manager
Core
Second Service Manager responsible for maintaining sales floor operations, ensuring prompt and friendly customer service, and supervising store staff.
Role type
Store Operations Manager (Grocery)
Builds
Grocery store sales floor operations and customer experience
Domain
Retail / Grocery
Deliverable
product features
Required skills
Customer service, Team leadership, Inventory management, Cash handling, Staff training, Merchandising, Scheduling, Compliance enforcement
Preferred skills
Problem-solving, Arithmetic calculations, Physical stamina
Technologies
Cash registers, Fork lift, Computer, Calculator, Telephone
Responsibilities
Greet and assist customers, Monitor sales floor operations, Train and supervise employees, Manage inventory and merchandise, Handle cash registers and accounts, Ensure store cleanliness and safety compliance
Seniority
Mid-level, supervisory IC