Service Manager
Core
Supervise and coordinate store employees across all departments to ensure prompt, friendly customer service and smooth store operations.
Role type
retail service manager
Builds
customer service experience and store operational efficiency
Domain
retail grocery
Deliverable
product features
Required skills
team supervision, schedule planning, customer issue resolution, employee training, safety compliance, inventory management, cash handling, data reporting
Preferred skills
2+ years of similar work experience
Responsibilities
Greet customers and resolve issues, manage employee schedules and assignments, train staff on policies and procedures, evaluate employee performance, order and verify merchandise, handle cash transactions, compile sales and inventory reports, enforce safety procedures
Seniority
Individual Contributor, supervisory level