Communications Account Manager (North Carolina)
Core
Lead integrated marketing, communications, and public outreach campaigns for transportation and public-sector clients, serving as the primary client contact for statewide initiatives.
Role type
Senior Account Manager (Public Sector/Transportation)
Builds
Strategic communications plans, multi-channel campaigns, and public awareness initiatives for transportation safety and mobility.
Domain
Public sector, transportation infrastructure, traffic safety, and behavior-change campaigns.
Deliverable
product features
Required skills
Account management, strategic planning, multi-channel campaign execution, stakeholder engagement, project management, budget management, media coordination, public outreach, data-driven reporting.
Preferred skills
Experience with Vision Zero, Click It or Ticket, North Carolina transportation programs, government agency relations, multilingual outreach, PMP/CAPM certification.
Responsibilities
Serve as primary client contact and manage expectations; Develop and lead integrated communications strategies; Manage end-to-end campaign execution across digital, media, and PR channels; Coordinate cross-functional teams and external vendors; Create project plans, timelines, and budgets; Lead stakeholder engagement and public events; Establish KPIs and deliver performance reports.
Seniority
Senior, hands-on IC