Remote Fraud Inbound Analyst, Bilingual (English/French)
Core
Conducts investigations to identify, assess, and report on activity indicating exposure to financial crimes, ensuring threats are evaluated and managed per standard operating procedures.
Role type
Fraud Inbound Analyst
Builds
Incident reports, case files, and compliance documentation
Domain
Financial Services / Anti-Money Laundering (AML) / Fraud Detection
Deliverable
dashboards & analysis
Required skills
Financial crime risk assessment, regulatory compliance knowledge, data analysis, evidence collection, report generation, stakeholder communication
Preferred skills
Knowledge of banking products and processes, risk management frameworks
Technologies
Detection systems, reporting tools, dashboards
Responsibilities
Monitor and analyze information from detection systems to evaluate and investigate potential fraud; Document actions and findings to maintain account/case files; Gather and format data into regular and ad-hoc reports and dashboards; Provide recommendations for process and customer service improvements; Execute routine service requests and transactions within service level agreements.
Seniority
Individual Contributor
