Senior Business Analyst, Loan Servicing Technology
Core
Senior Business Analyst leveraging Generative AI to bridge business needs and technology solutions, accelerating delivery and optimizing outcomes in loan servicing.
Role type
Senior Business Analyst (AI-Enabled Delivery)
Builds
Loan servicing technology solutions and AI-assisted delivery processes
Domain
Financial Services / Banking / AI
Deliverable
production ML models
Required skills
Requirements elicitation, Stakeholder management, Prompt engineering, Process mapping, Gap analysis, UAT coordination, SQL, AWS services, API integration
Preferred skills
LoanIQ experience, Power BI, Data visualization
Technologies
Microsoft Copilot, Jira, Confluence, AWS (EC2, S3, RDS, Lambda, VPC), REST/SOAP, SQL, Power BI
Responsibilities
Elicit and document business requirements for strategic initiatives, Leverage Gen AI tools for requirements gathering and documentation, Conduct current-state/future-state assessments and gap analysis, Facilitate workshops and stakeholder interviews, Support UAT and system integration testing, Evaluate AI-generated outputs for accuracy and compliance
Seniority
Senior, hands-on IC
