Bank Manager
Core
Guides, directs, and coaches employees to deliver exceptional service and sales to BMO customers, while acting as an originator of consumer loans and developing branch business plans.
Role type
Retail Banking Branch Manager (IC with team leadership)
Builds
Branch business plans, sales strategies, and customer service operations for BMO
Domain
Retail Banking / Consumer Finance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Retail banking product knowledge, team coaching and development, business plan execution, regulatory compliance (Regulation Z, S.A.F.E. Act), community relationship building, performance monitoring, risk management, data analysis
Preferred skills
Supervisory experience, advanced knowledge of competitive marketplace trends, branch operational expertise
Technologies
Branch management systems, mortgage licensing systems, CRM tools
Responsibilities
Develop and execute branch business plans to maximize growth and wallet share; Coach and develop team members to improve performance; Act as originator of consumer loans and maintain required federal registration; Build and maintain community and key customer relationships; Ensure compliance with legal, regulatory, and internal policies; Monitor sales and service performance against targets; Resolve complex customer issues and escalate when necessary.
Seniority
Mid-Senior, hands-on IC with team leadership