Mortgage Retention and Sales (Bilingual in French and English) WFH
Remote · from Canada
Core
Proactively provides expert advice on mortgage renewal/financing needs, products and solutions to retain and expand share of wallet for customers.
Role type
Mortgage retention and sales specialist
Builds
Mortgage renewals and home financing solutions
Domain
Retail banking / Mortgage lending
Deliverable
product features
Required skills
Mortgage product knowledge, Home financing expertise, Bilingual communication (French/English), Sales process management, Customer needs analysis, Regulatory compliance
Preferred skills
Contact centre operational knowledge, Call centre technology proficiency, Competitive marketplace knowledge, Negotiation skills
