US-Patient Registration Rep
On-site · United States
Core
Interact with client hospital patients via telephone to ensure medical records are current and initiate contact with insurance companies to obtain benefit levels and pre-certification/authorization.
Role type
Patient Registration Representative
Builds
Patient medical records and insurance authorizations for hospitals and health systems
Domain
Healthcare revenue cycle
Deliverable
client delivery
Required skills
Telephone communication, Electronic data entry, Customer service, Insurance verification, Script adherence
Responsibilities
Interact with patients via telephone to update medical records, Initiate contact with insurance companies for authorization, Provide customer service and resolve patient issues, Mentor new hires, Lead local team responsibilities