Assistant Operations Manager
Core
Manage day-to-day operations of Accounts Receivable (AR) Follow-Up within the Revenue Cycle Management (RCM) process to ensure timely resolution of outstanding claims and maximize collections.
Role type
Senior IC operations manager (healthcare RCM)
Builds
Operational efficiency in AR Follow-Up processes for healthcare systems and hospitals
Domain
Healthcare / Revenue Cycle Management / Accounts Receivable
Required skills
US Healthcare RCM process knowledge, insurance claim adjudication, team leadership, performance management, data analysis, process improvement, stakeholder management, conflict resolution, Microsoft Excel
Preferred skills
Experience in evolving healthcare settings, innovation, community impact
Technologies
Microsoft Excel, reporting tools, performance dashboards
Responsibilities
Oversee AR Follow-Up operations to resolve unpaid claims, monitor team productivity and quality, lead and mentor team members, analyze operational data to identify trends, collaborate with stakeholders to resolve escalations, implement corrective actions to address operational challenges
Seniority
Senior, hands-on IC with people management
