Associate Operations Manager
Core
Manage a team of associates to lead revenue cycle management operations for US healthcare clients, focusing on analytics, reimbursement optimization, and process efficiency.
Role type
Senior IC operations manager (revenue cycle)
Builds
Revenue analytics dashboards and process improvements for US hospital/physician clients
Domain
Healthcare / Revenue Cycle Management
Required skills
Team management, Revenue Analytics, End-to-end revenue cycle management, Contract modeling, Denial analytics, Shrinkage control, SOP creation, Stakeholder communication, Data reporting, Process improvement
Preferred skills
SQL, MS Excel, PowerPoint, Advanced technology understanding, 24/7 flexibility
Responsibilities
Manage team performance and engagement, Identify reimbursement opportunities, Prevent revenue leakage, Analyze underpayment and denial trends, Create SOPs and TATs, Maintain MIS reporting and dashboards, Handle team conflicts and work allocation, Train new joiners and upskill existing members
Seniority
Senior, hands-on IC