PRN Customer Service Representative - Patient Registration
Based in United States
Core
First point of contact for patients registering at hospitals, gathering accurate information and navigating the registration process.
Role type
Customer Service Representative (Patient Registration)
Builds
Patient registration records and initial patient intake data for hospitals and health systems
Domain
Healthcare / Revenue Cycle
Required skills
Customer service, data entry, phone communication, patient interaction, insurance plan navigation, computer system usage
Responsibilities
Register patients efficiently across multiple computer systems, answer phones and gather information quickly, assist anxious or confused patients, navigate diverse insurance plans, adapt to interruptions from clinical teams, build rapport and ease patient concerns