PRN Customer Service Representative - Patient Registration
Core
First point of contact for patients during hospital check-in, guiding them through registration and gathering accurate information.
Role type
Customer Service Representative (Patient Registration)
Builds
Patient registration records and initial intake data for hospital admission
Domain
Healthcare / Hospital Operations
Required skills
Customer service experience, data entry accuracy, phone communication, insurance plan navigation, patient rapport building
Preferred skills
Medical or healthcare experience
Responsibilities
Register patients efficiently across multiple computer systems, answer phones and gather information quickly, assist anxious or confused patients, navigate diverse insurance plans, adapt to interruptions from clinical teams, build rapport and ease patient concerns in real time
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