Customer Service Representative - Part Time Patient Registration
Core
Patient Registration Customer Service Representative who checks patients into the hospital, answers questions, and collects accurate information while building trust with anxious patients.
Role type
Customer Service Representative (Patient Registration)
Builds
Patient registration data and trust for hospital admission
Domain
Healthcare / Hospital Operations
Required skills
Customer service, Multi-tasking, Technology proficiency, Phone handling, Typing speed, Data entry accuracy, Compassion/Empathy, Adaptability to fast-paced environments
Preferred skills
Medical experience
Responsibilities
Answer phones and work on computers to intake patient information, Listen to patients to ease anxiety and address concerns, Collect patient and insurance information accurately, Work quickly in a busy environment with clinician interruptions, Build rapport with patients in real-time