Fulfillment Systems & Solutions Program Manager
Core
Lead the evolution of fulfillment systems, processes, and technology across the distribution network to improve efficiency, scalability, and customer outcomes.
Role type
Senior Program Manager (Fulfillment Systems & Solutions)
Builds
Fulfillment systems, processes, and technology solutions for the distribution network
Domain
Manufacturing / Supply Chain / Logistics
Required skills
Cross-functional program leadership, SAP/WMS/WCS/WES system integration, process improvement, data governance, stakeholder management, root-cause analysis, AI-enabled solution evaluation, multi-site standardization
Preferred skills
5+ years in warehousing/distribution/logistics, experience with warehouse automation, digital transformation initiatives, advanced fulfillment technologies
Technologies
SAP, WMS, WCS, WES, reporting tools, automation platforms, AI-enabled solutions
Responsibilities
Serve as primary liaison between operations, IT, automation teams, and 3PL partners; Translate operational challenges into business requirements and technology solutions; Lead cross-functional initiatives for system design, testing, UAT, implementation, and cutover; Drive resolution of recurring process and system issues; Establish data quality and operational controls; Identify automation opportunities; Evaluate AI-enabled solutions; Support multi-site process standardization; Manage portfolio of systems initiatives including prioritization and risk management
Seniority
Senior, hands-on IC
