Engineer
Core
Provide technical support, maintenance, troubleshooting, and emergency response for critical automation and safety systems at customer sites.
Role type
Support Engineer (Industrial Automation)
Builds
Maintenance, commissioning, and support services for Rockwell Automation and third-party control systems
Domain
Industrial Automation, Oil & Gas, Petrochemical, Pharmaceutical
Required skills
Industrial control and safety systems support, Allen-Bradley platforms, SCADA/HMI platforms, technical documentation, site visit execution
Preferred skills
Rockwell Automation platforms (ControlLogix, PLC-5, SLC500, Trusted, AADvance), third-party automation integration, SCADA/HMI platforms (FactoryTalk View, Cimplicity, Wonderware InTouch, Panorama)
Technologies
Allen-Bradley, ControlLogix, PLC-5, SLC500, Trusted, AADvance, FactoryTalk View, Cimplicity, Wonderware InTouch, Panorama, SCADA, HMI
Responsibilities
Provide technical support, maintenance, troubleshooting, and emergency response for customer automation and safety systems; Attend customer sites for healthcare visits, product servicing, installation, commissioning, and support; Deliver out-of-hours support as part of a support rota; Prepare technical documentation including site visit reports, method statements, and risk assessments; Perform regular travel to customer sites in the UK and internationally
Seniority
Mid-level, hands-on IC