Process Quality Engineer
Core
Ensures customer satisfaction and manufacturing quality through ISO 9001 compliance, audit management, and root cause failure analysis for process and product issues.
Role type
Process Quality Engineer
Builds
Quality systems, corrective action plans, and end-to-end Q&CI strategies for assigned product lines.
Domain
Industrial automation and manufacturing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ISO 9001 auditing, root cause failure analysis, process auditing, product auditing, statistical process control, data mining and reporting, quality plan development, continuous improvement methodologies
Preferred skills
UL certification knowledge, electrical engineering background, inspection concepts
Technologies
ISO 9001, VOP
Responsibilities
Maintain Quality System processes and procedures to meet ISO 9001 and headquarter requirements; Manage customer and third-party audits and drive actions to close; Provide problem solving (root cause failure analysis) and corrective action services to Operation processes; Evaluate & perform "process", "product", and "quality" audits; Analyze field return information for areas of quality improvement if needed; Create the end-to-end Q&CI strategy for the assigned product lines or processes, lead successful execution; Advocates for the customer, drives robustness in design and validation; Drives customer issues to resolution with the appropriate urgency, supports or leads communication to the stakeholders; Own Operations Quality role in establishing quality plans that encompass quality tools and methodologies during NPI; Leads continuous improvement driven by VOP and stakeholder request; Develop document to support quality implementation, and accordingly provide training to the team when required.
Seniority
Mid-level, hands-on IC