Home and Community Services Supervisor
Core
Supervise a team of surveyors conducting licensing surveys and complaint investigations for assisted housing and behavioral health providers in Maine.
Role type
Supervisory Social Service Program Specialist
Builds
Licensing compliance and regulatory enforcement for healthcare and social service providers
Domain
Healthcare regulation and social services
Required skills
Team leadership, survey coordination, regulatory compliance knowledge, documentation review, performance evaluation, complaint triage, technical assistance, data analysis, cross-agency communication
Preferred skills
Investigative skills, knowledge of state/federal healthcare regulations, experience in assisted housing/behavioral health, prior supervisory experience
Responsibilities
Supervise surveyors conducting licensing surveys and complaint investigations, coordinate surveyor activities with other leaders, review statements of deficiencies and plans of correction, provide orientation and ongoing training for staff, complete performance evaluations, triage complaints and assign workloads, provide technical assistance to providers, assist with enforcement decisions, review facility waivers, communicate with other state offices, monitor and collect program reports, participate in onsite surveys
Seniority
Mid-level supervisor