Customer Representative Specialist MV Branch Caribou - Bureau of Motor Vehicles - Anticipated Vacancy
Core
Front-line customer service specialist processing motor vehicle transactions and resolving public inquiries at a Bureau of Motor Vehicles branch.
Role type
Customer Representative Specialist
Builds
Direct public service interactions for driver's licenses, IDs, vehicle registrations, and titles
Domain
Public Sector / Motor Vehicles
Deliverable
client delivery
Required skills
Customer service, documentation verification, fee collection, regulatory compliance, conflict resolution, time management, clear communication
Preferred skills
Digital fluency, process improvement, adaptability to new technologies
Responsibilities
Process driver's licenses, state IDs, vehicle registrations, and titles; verify documentation; collect fees; respond to inquiries on licensing laws; assist with address changes and disability placard applications
Seniority
Entry-level / Individual Contributor
