Assistant Manager of E-commerce
Core
Oversee full E-commerce operations including order fulfillment, delivery, and customer service across Aisles Online, food service, pharmacy, and third-party marketplaces.
Role type
Assistant Manager of E-commerce
Builds
Online order fulfillment and delivery services for customers
Domain
Retail / E-commerce
Deliverable
product features
Required skills
Team leadership, Order fulfillment management, Customer service, Inventory management, POS operations, Third-party marketplace management, Scheduling, Problem solving, Computer proficiency, Compliance management
Preferred skills
High school diploma or equivalent
Responsibilities
Oversee planning, implementation, staffing, and tracking for order fulfillment; Monitor incoming online orders for accuracy and timeliness; Handle customer care emails and complaints; Coordinate store deliveries; Manage labor standards and scheduling; Train users on specific E-commerce systems (MTO, Red Line); Ensure payments are properly tendered in POS; Promote Perks+ memberships and E-commerce services.
Seniority
Assistant Manager
