Customer Service Representative
Core
Assist customers with U-Haul products and services, manage rentals via U-Scan technology, and physically inspect, maintain, and move equipment.
Role type
Customer Service Representative (Equipment Rental & Maintenance)
Builds
Rental transactions, equipment inspections, and fleet maintenance
Domain
Logistics / Equipment Rental
Deliverable
product features
Required skills
Customer service, equipment inspection, inventory management, forklift operation, propane filling, hitch installation, trailer wiring, driving
Preferred skills
Valid driver's license, good driving record, physical stamina
Technologies
U-Scan smartphone system, forklift, propane equipment
Responsibilities
Assist customers inside and outside a U-Haul center with U-Haul products and services, Use smartphone-based U-Scan technology to manage rentals and inventory, Move and hook up U-Haul trucks and trailers, Clean and inspect equipment on the lot including checking fluid levels, Prepare rental invoices and accept equipment returned from rental, Install hitches and trailer wiring, Fill propane, Drive a forklift