Assistant General Manager
Core
Assisting the General Manager with store merchandising, operations, inventory control, and financial efficiency to ensure a positive customer experience.
Role type
Assistant General Manager (retail operations)
Builds
Retail store operations and customer service experiences
Domain
Retail / Big-box retail
Deliverable
product features
Required skills
Inventory control, financial reporting, staff supervision, customer service, planogram maintenance, sales plan execution, payroll oversight, safety compliance, data analysis
Preferred skills
Servant leadership, team management, problem-solving, interpersonal communication
Technologies
Electronic point of sale systems, inventory management systems, spreadsheets
Responsibilities
Supervise receiving, customer service, maintenance, and sales departments; manage store opening/closing and assume full store responsibility when GM is absent; implement marketing initiatives and maintain planograms; audit financial reports and control cash management; hire, train, and evaluate associates; analyze customer and business analytics to drive metrics; maintain a safe and organized store environment.
Seniority
Mid-level management