Team Lead - Firearms Counter
Core
Overseeing the day-to-day operation of a retail store department, providing leadership to team members, and delivering customer service for outdoor lifestyle products.
Role type
Retail Department Lead
Builds
Retail store operations and customer experiences
Domain
Retail / Outdoor lifestyle
Deliverable
product features
Required skills
Supervisory experience, task delegation, training staff, enforcing standard operating procedures, customer needs analysis, problem resolution, visual merchandising
Preferred skills
Experience in sales or service environments, outdoor lifestyle experience, knowledge of Bass Pro Shops & Cabela's products
Responsibilities
Provide supervision and leadership to team members, delegate tasks and work assignments, train team members on standard operating procedures, ensure compliance with store processes, perform administrative tasks, provide customer service and product recommendations, maintain visual presentation standards, resolve customer issues, assist in other store areas as needed