Repair Dispatch Manager
Core
Coordinate maintenance and repair initiatives for U-Haul's fleet of trucks and trailers, liaising with repair shops, vendors, and roadside assistance teams to keep equipment in optimal condition.
Role type
Operations manager (fleet maintenance)
Builds
Maintained fleet of rental trucks and trailers
Domain
Logistics + Fleet Management
Required skills
Multi-unit management, mechanical knowledge, route planning, vendor relationship management, audit review, on-call availability
Preferred skills
Proficient computer skills (Microsoft Office), ability to work outdoors
Technologies
Microsoft Office, proprietary fleet technology
Responsibilities
Liaise among marketing companies, centers, repair shops, vendors and occasionally customers; Route and schedule mobile repair technicians; Monitor equipment in the field to strategically plan maintenance; Oversee transfer drivers; Work closely with Roadside Assistance Team members; Organize maintenance campaigns and initiatives; Prospect and maintain relationships with service providers; Review and audit repair records; Monitor outside garages for quality of work performed.
Seniority
Mid-level management