Storage Customer Service Representative
Core
Support the site manager with facility operations, answer customer inquiries, show storage units, explain rental terms, and perform property cleanup and minor repairs.
Role type
entry-level customer service representative (storage facility)
Builds
storage unit rentals and equipment dispatch
Domain
logistics + self-storage
Deliverable
product features
Required skills
customer service, phone communication, contract preparation, property cleanup, minor repairs, driving
Preferred skills
weekend availability, holiday availability
Technologies
up-to-date technology for dispatch
Responsibilities
Support the site manager with facility operations, Answer phone inquiries from active and prospective customers, Show storage units and prepare rental contracts, Perform general routine property cleanup and minor repair work, Ensure vacant storage units are clean and secure, Participate in ongoing continuous U-Haul education