Customer Service Representative
Core
Assist customers with U-Haul products and services, manage rentals using U-Scan technology, and physically move, inspect, and maintain trucks and trailers.
Role type
Customer Service Representative (Operations & Logistics)
Builds
U-Haul rental equipment and services
Domain
Moving and Storage
Deliverable
product features
Required skills
Valid driver's license, equipment inspection, inventory management, customer education, invoice preparation, hitch installation, trailer wiring, forklift operation, propane filling
Preferred skills
None stated
Technologies
U-Scan smartphone technology
Responsibilities
Assist customers inside and outside a U-Haul center with U-Haul products and services, Use smartphone-based U-Scan technology to manage rentals and inventory, Move and hook up U-Haul trucks and trailers, Clean and inspect equipment on the lot including checking fluid levels, Answer questions and educate customers regarding products and services, Prepare rental invoices and accept equipment returned from rental, Install hitches and trailer wiring, Fill propane, Drive a forklift, Participate in ongoing continuous U-Haul education through U-Haul University